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Refund and Cancellation Policy

Effective Date: November 2026 • Skiller Seven Media Pvt. Ltd.

1. Subscription Cancellation

Restaurant partners may cancel recurring subscriptions at any time directly through the Restaurant Owner Dashboard or by emailing billing@astraden.com. Cancellation takes effect at the end of the current paid billing duration.

2. 7-Day Money-Back Guarantee for New Restaurants

If you are not completely satisfied with ASTRADEN within the first seven (7) days of your initial paid subscription, contact our support team at billing@astraden.com for a full 100% refund of your software subscription fee.

3. Non-Refundable Items

Any physical hardware accessories (acrylic QR table stands, Bluetooth receipt printers) or custom enterprise API onboarding engineering fees are non-refundable once delivered.