Refund and Cancellation Policy
Effective Date: November 2026 • Skiller Seven Media Pvt. Ltd.
1. Subscription Cancellation
Restaurant partners may cancel recurring subscriptions at any time directly through the Restaurant Owner Dashboard or by emailing billing@astraden.com. Cancellation takes effect at the end of the current paid billing duration.
2. 7-Day Money-Back Guarantee for New Restaurants
If you are not completely satisfied with ASTRADEN within the first seven (7) days of your initial paid subscription, contact our support team at billing@astraden.com for a full 100% refund of your software subscription fee.
3. Non-Refundable Items
Any physical hardware accessories (acrylic QR table stands, Bluetooth receipt printers) or custom enterprise API onboarding engineering fees are non-refundable once delivered.